Terms of service

Last updated: 18 August 2026

This website is operated by Solacea, a trading name of Adora Crafted Ltd. Throughout the site, the terms "we", "us" and "our" refer to Solacea. Solacea offers this website, including all information, tools and services available from this site, to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our "Service" and agree to be bound by the following terms and conditions, including those additional terms and conditions and policies referenced here and/or available by hyperlink. These Terms of Service apply to all users of the site.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services.

Section 1 - Online Store Terms

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence. You may not use our products for any illegal or unauthorized purpose. You must not transmit any worms, viruses, or any code of a destructive nature.

Section 2 - General Conditions

We reserve the right to refuse service to anyone for any reason at any time. You understand that your content (not including credit card information) may be transferred unencrypted and involve transmissions over various networks; credit card information is always encrypted during transfer over networks.

Section 3 - Accuracy, Completeness and Timeliness of Information

We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information.

Section 4 - Modifications to the Service and Prices

Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.

Section 5 - Products or Services

Certain products or services may be available exclusively online through the website and may have limited quantities. We have made every effort to display as accurately as possible the colours and images of our products; we cannot guarantee that your device's display will be accurate. We reserve the right to limit the sales of our products or services to any person, geographic region or jurisdiction, and to limit the quantities of any products or services we offer.

Section 6 - Accuracy of Billing and Account Information

We reserve the right to refuse any order you place with us. You agree to provide current, complete and accurate purchase and account information for all purchases made at our store, and to promptly update your account and other information so we can complete your transactions and contact you as needed.

Section 7 - Optional Tools

We may provide you with access to third-party tools that we neither monitor nor have any control nor input over. Any use by you of optional tools offered through the site is entirely at your own risk and discretion.

Section 8 - Third-Party Links

Certain content, products and services available via our Service may include materials from third parties. Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy of any third-party materials or websites.

Section 9 - User Comments, Feedback and Other Submissions

If, at our request, you send certain submissions (for example, contest entries) or, without a request, you send creative ideas, suggestions, proposals, plans or other materials (comments), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments you forward to us.

Section 10 - Personal Information

Your submission of personal information through the store is governed by our Privacy Policy.

Section 11 - Errors, Inaccuracies and Omissions

Occasionally there may be information on our site that contains errors, inaccuracies or omissions. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information at any time without prior notice.

Section 12 - Prohibited Uses

In addition to other prohibitions set forth in these Terms of Service, you are prohibited from using the site or its content for any unlawful purpose, to solicit others to perform unlawful acts, to violate any laws, to infringe our intellectual property rights or the rights of others, to harass or discriminate, to submit false or misleading information, to upload viruses or malicious code, to collect or track personal information of others, or to interfere with the security features of the Service.

Section 13 - Disclaimer of Warranties; Limitation of Liability

We do not guarantee, represent or warrant that your use of our Service will be uninterrupted, timely, secure or error-free. The Service and all products and services delivered to you through the Service are provided "as is" and "as available" without any representation or warranty, express or implied. In no case shall Solacea, its directors, officers, employees or affiliates be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special or consequential damages of any kind, arising from your use of the Service.

Section 14 - Indemnification

You agree to indemnify, defend and hold harmless Solacea and our affiliates from any claim or demand, including reasonable legal fees, made by any third party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third party.

Section 15 - Severability

If any provision of these Terms of Service is determined to be unlawful, void or unenforceable, that provision shall be severable from these Terms of Service, and shall not affect the validity and enforceability of any remaining provisions.

Section 16 - Termination

These Terms of Service are effective unless and until terminated by either you or us. We may terminate these Terms of Service at any time without notice if you fail to comply with any term or provision.

Section 17 - Entire Agreement

These Terms of Service and any policies or operating rules posted by us on this site constitute the entire agreement between you and us and govern your use of the Service, superseding any prior agreements between you and us.

Section 18 - Governing Law

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the United Kingdom.

Section 19 - Changes to Terms of Service

You can review the most current version of the Terms of Service at any time on this page. We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes.

Section 20 - Contact Information

Questions about the Terms of Service should be sent to us at support@getsolacea.com.

Section 21 - Mobile Messaging Terms

By providing your mobile number and opting in at checkout, you consent to receive recurring automated marketing text messages (e.g. cart reminders, promotions) from Solacea at the number provided. Consent is not a condition of any purchase. Message and data rates may apply. Reply STOP to opt out at any time, or reply HELP for assistance. Message frequency varies. For questions, contact support@getsolacea.com.