Shipping policy

Last updated: 18 August 2026

Processing time

Orders are processed within 1-3 business days of being placed. We don't process orders on weekends or public holidays.

Delivery estimate

Estimated delivery is 5-12 business days after your order has been processed. Delivery times are estimates, not guarantees, and can be affected by customs, carrier delays or weather.

Shipping costs

Spend $50 or more and shipping is free. Below that, shipping is a flat $3.95, shown at checkout before you pay.

Order tracking

You'll receive a tracking number by email once your order ships. Tracking updates can take a short time to appear after dispatch.

International orders

Where we ship outside our home market, you're responsible for any customs fees, import duties, or taxes charged by your country. We aren't responsible for delivery delays caused by customs processing.

Lost, delayed or damaged packages

If your order hasn't arrived within the estimated delivery window, or arrives damaged, contact us at support@getsolacea.com and we'll help sort it out.